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The business may have a seamless workflow when you choose a suite of business management software. Moreover, Odoo ERP is a versatile system that includes nearly all company management modules, such as sales, CRM, purchases, accounting, manufacturing, e-commerce, inventory, project management, timesheets, attendance leaves, and payroll. Additionally, Odoo has two editions: the Community Edition, which is suitable for small businesses and startups, and the Enterprise Edition, which is best for mid-sized organizations and big enterprises (Enterprise Edition). 

In addition, the community edition is totally open-source and available for free usage. However, you can't access all of Odoo ERP's functions, therefore its features and functionalities are constrained. Furthermore, if you wish to add new modules, features, and functions to your system, you may do that at any time.

Whether you are using Odoo Online, Odoo Community, enterprise, or Odoo.sh, you would need Odoo support services from an Odoo Partner that can assist you in a number of ways. Odoo support is one of the major necessities that are vital for your Odoo instance.

The Odoo support and maintenance package is developed for enterprises that already use Odoo and require technical and functional help. Significantly, the skilled team of analysts and developers for Odoo offers all types of support and maintenance services. For the purpose of, getting technical support, server maintenance, and functional support. With this in mind, to ensure that the program is bug-free, you must get this supportive package.

To put it another way, the specialized staff offers the quickest response time possible to its customers' support tickets for Odoo. You may choose from a variety of available plans, including monthly, quarterly, and annual options. Even though the support staff is available through email, Skype calls Google Meet and WhatsApp.

Varieties of Support Service Includes the Following 

  1. Functional Support

The functional support staff for Odoo can assist you if you are having problems using or understanding the software. In order for you to use the software easily and increase business productivity, after all, they will help you configure the system according to your organizational needs and educate you on all of its functions. Providing functional help to end-users improves the user experience. For example, do not worry if you are having trouble using the Odoo modules like CRM, sales, purchasing, invoicing, inventory, etc. They have you covered.

  1. Technical Support

Odoo Technical Support becomes noticeable when a user encounters technical difficulties, which include problems that come from coding errors and demands for new development or customization. However, the skilled and knowledgeable technical team can assist with development and customization as well as bug fixes and technical problems. surprisingly, to identify the best solutions for the customers, the Odoo technical support experts collaborate with a number of teams, including the functional support team and the server odoo support and maintenance team.

  1. Server Support and Maintenance

Your computer network systems will perform more effectively and dependably if you use their server assistance. They are aware that if your server crashes, the entire network will be impacted, and your productivity will suffer. Their secure server support service ensures that your everyday operations won't be impacted, your productivity won't suffer, and you may work uninterrupted. The purpose of the Odoo maintenance service is to guarantee that the software will function in accordance with customer needs. Although this may be true, you can solve any server-related problems with the support of Odoo server support and maintenance. Receive assistance with updates, patches, and other security-related issues.

  1. 24x7 Support

They provide solutions and services globally, thus client time zone is irrelevant. They offer their clients round-the-clock help and never let them suffer as a result of time constraints. Anytime the customer has a difficulty, they are available to fix it as soon as they can. You may rely on a team of knowledgeable and experienced developers and consultants for both functional and technical assistance. Important to realize, that no matter when you need assistance with setting or modification, the professionals are there to do so.

  1. Enterprise or Community

You can get support and maintenance services from us irrespective of whether you use Odoo Enterprise or Community. We will work with you to build the solution and then offer complete assistance so that you can use it and understand it without any issues. Enterprise edition includes limitless Odoo support, however, you can also obtain assistance from us by purchasing a support plan from us. The service and maintenance bundle is extremely reasonably priced and available to community users as well.

Read More Related Article:-

Mastering ERP Migration for Business Growth

Experience the Best Odoo Customization Services

Reference:- 

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